Returns & Exchanges
At Tiki Surf, we want you to be completely stoked with your gear, so we offer a 30-day hassle-free return policy on all unworn apparel and unused hardware. If your new board or wetsuit isn't the perfect fit, we'll help you get back in the water with the right equipment.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and protective seals on hardware are intact.
Print and Attach Label
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized shipping location.
Receive Refund or Credit
Once our warehouse inspects the returned items, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing