Frequently Asked Questions
Everything you need to know before you hit the waves.
How do I choose the right surfboard for my skill level?
We recommend checking our Size Guide on each product page. Generally, beginners should look for longboards or foamies for better stability, while advanced surfers might prefer our high-performance shortboards.
What is your return policy on wetsuits?
We offer a 30-day return policy for wetsuits. The item must be unused, with all original tags attached, and in its original packaging to qualify for a full refund.
How much does shipping cost for surfboards?
Due to their size, surfboards have a flat-rate oversized shipping fee of $50. However, we offer free standard shipping on all apparel and accessories for orders over $100.
Do you ship internationally?
Yes, Tiki Surf ships to over 50 countries. International shipping rates and delivery times vary by location and will be calculated at checkout.
How should I care for my Tiki Surf gear?
Always rinse your surfboard and wetsuit with fresh water after every session in the ocean. Avoid leaving equipment in direct sunlight for extended periods to prevent UV damage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Klarna for interest-free installment plans.